FAQ

Do you deliver to any location in NZ?
We can arrange delivery for out-of-town customers
We offer 2-person, 3-person, and 5-person spa pools, with 9-person options also available
We have partners up with Joyee Wellness & Spa as our Manufacturer
Our spas are imported from China and manufactured by our partner, Joyee Wellness & Spa.
We are new to the market this year, but we spent a couple of years researching to ensure we partnered with the right manufacturer.
All our spas come with a 5-year manufacturer’s warranty. This covers parts for manufacturing faults
Yes, you certainly can, you can customize your spa with a choice of colors for both the tub and panels to match your home’s exterior.
We are open Monday to Friday from 9 am to 3 pm, and Saturday from 10 am to 3 pm. We are closed on Sundays but offer after-hours appointments.
Ours spa range from 15amp to 32amp. For your safety and peace of mind, we recommend having a qualified electrician connect your spa pool.
You can order online or visit our showroom, where our team can assist you
How do I get the finance?
We offer finance options through our partnership with the MTF Wellington Team.
Before purchasing, we advise measuring your desired space and allowing room to walk around the spa. This will help us guide you to the best range for your needs.
Our wellness-focused spas are designed with enough jets to target and massage major body parts, which can help alleviate discomfort.
Please ensure the path to your spa’s location is clear of any movable obstacles for delivery.
If placing the spa on a concrete slab, ensure its level. If on a deck, we recommend having a builder check that it can support the spa’s weight. We strongly advise having a qualified electrician to connect your spa for safety.
Yes, we would recommend that If on a deck, we recommend having a builder check that it can support the spa’s weight
All our spas come with a 5-year manufacturer’s warranty. This covers parts for manufacturing faults. If damage occurs due to neglect, we can still provide parts, but charges may apply.
No, The Spa Pools have their own covers that come with the Spa Pool
Each spa pool includes a cover and steps that are color-matched to the spa panels.